Geno's Family Solutions (“we,” “us,” or “our”) respects your privacy. This policy explains how we may collect, use, disclose, and safeguard personal information when you interact with our website, contact us, or submit an inquiry through an advertising platform such as Facebook or Instagram.
1. Information We Collect
Depending on how you interact with us, we may collect your name, email address, phone number, insurance interests, coverage preferences, and information you choose to provide in an inquiry. If you proceed with an insurance application, additional information may be requested through appropriate application processes.
2. How We Use Information
We use information to respond to inquiries, discuss requested insurance options, facilitate quotes and applications when appropriate, maintain business records, protect against misuse, and comply with legal obligations.
3. How Information May Be Shared
Information may be shared with licensed insurance professionals, insurance carriers, and service providers as needed to respond to your request, explore insurance options, process applications, support our operations, or meet legal obligations. We do not represent that your information will be shared with any particular carrier or partner unless that occurs.
4. Calls, Texts, and Emails
If you provide contact information, we may contact you about your inquiry using methods permitted by applicable law and any consent you provide. Consent to automated or prerecorded marketing communications, where required, is addressed separately at the point of collection. You may request that marketing communications stop by emailing us. Reply STOP to an automated marketing text when that option is provided.
5. Information Security and Retention
We aim to use reasonable measures to protect personal information. No method of transmission or storage is completely secure. We retain information as needed for legitimate business purposes and applicable legal or regulatory obligations, and dispose of it when no longer needed, subject to those requirements.
6. Your Privacy Choices
You may contact us to ask about information we hold, request a correction, or request deletion. We will review and respond as required by applicable law; certain records may need to be retained for legal or regulatory reasons.
7. Third-Party Platforms
When you interact with our advertising on Facebook or Instagram, Meta also processes information under its own policies. This website may link to third-party websites, which have their own privacy practices.
8. Changes to This Policy
We may update this policy as our practices or legal obligations change. The effective date at the top will be revised when changes are made.
9. Contact Us
For privacy questions or requests, contact:
Geno's Family Solutions
[email protected]